Privacy Policy for seereen
Effective Date: 29th December 2024
Welcome to seereen ("we," "our," "us")! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our premises at 30 Orchard Rd, Seer Green, Beaconsfield HP9 2XX or engage with our services.
Please read this policy carefully. By accessing or using our services, you agree to the terms outlined herein.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, address, email address, phone number.
- Payment Information: Credit/debit card details, billing address (only if applicable).
- Transactional Information: Details of products or services purchased, transaction dates.
- Customer Feedback: Surveys, reviews, and other feedback you provide.
- Online Information: If you interact with us online, we may collect IP addresses, browser types, and operating systems.
2. How We Collect Your Information
We collect information through various methods, including:
- In-Person Interactions: When you visit our location, make a purchase, or engage with our staff.
- Online Forms: When you fill out contact forms, subscribe to newsletters, or participate in promotions on our website.
- Payment Processing: When you make a payment, either in person or online.
- Surveys and Feedback: When you provide feedback or participate in surveys.
3. Use of Your Information
We use the collected information for the following purposes:
- To Provide Services: Processing transactions, fulfilling orders, and delivering products or services.
- Customer Support: Addressing enquiries, resolving issues, and improving customer service.
- Marketing and Communication: Sending promotional materials, newsletters, and updates (with your consent where required).
- Improving Our Services: Analysing data to enhance our offerings and customer experience.
- Compliance: Adhering to legal obligations and safeguarding our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our business, such as payment processors and delivery services, are obligated to protect your information.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Secure Storage: Protecting data through secure physical and electronic means.
- Access Controls: Restricting access to personal information to authorised personnel only.
- Regular Monitoring: Continuously monitoring our systems for vulnerabilities and breaches.
6. Cookies and Tracking Technologies
If you interact with us online, we may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website. Please refer to our Cookies Policy for more information.
7. Your Rights
Under the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction of Processing: Request to limit the processing of your data.
- Data Portability: Request transfer of your data to another organisation.
- Objection: Object to the processing of your data for specific purposes.To exercise these rights, please contact us using the details provided below.
8. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: To fulfil our contractual obligations to you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.
9. International Transfers
Your information may be transferred to and maintained on servers located outside the United Kingdom. We ensure that any such transfers comply with applicable data protection laws and that your data is adequately protected.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
seereen
30 Orchard Rd
Seer Green
Beaconsfield HP9 2XX
Email: hello@letscreateyou.com
Phone: 01494 675096